The administration is a huge part of running a professional doctor’s surgery. Having up-to-date equipment is vital to keep the surgery running smoothly.
Communication is key in a doctor’s office. Patients need to be able to get in touch with the office to book, change or cancel appointments.
You need phones that can queue calls and a decent phone line. Or, to make things even smoother you might decide to hire a medical answering service.
You’ll also need computers and printers in each office and at the reception. These will be useful for accessing medical records and printing prescriptions. Some offices also let patients make appointments online.
Having an electronic announcement board in your waiting room is a good idea so patients know when to go in for their appointments. And you can save your receptionist time by installing an electronic login system.
Finally, there should be a clock in every room of the surgery. These are vital to keeping things running on time and ensuring every patient gets seen.