Doesn't it seem that service demands always come in spikes, with equipment failures somehow occurring all at once? With the right remote monitoring solutions, you can stay on top of potential failure points to prevent emergency calls from stacking up on you.
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Harley Med-Care LLC services a lot of our medical equipment. What I value is the communication as well as the turnaround time. Working with the biomed team is a pleasure. They promptly answer questions and have a great understanding of our equipment and needs. We are a small company, but Med One never makes us feel like it.
I am the Medical Assistant for Tristate CareFlight since April of 2013. I’ve had correspondence with the support staff through email & phone. Even though these gentlemen are busy and have other clients, I feel as if TSCF is the only client when I’m speaking to them. Not once have I felt as if they were too busy to assist in TSCF’s needs.
I am very pleased with the service I received from Harley Med-Care LLC. They do preventative maintenance on all of our machinery that we use in the skills lab, including IV pumps, feeding pumps, suction pumps, etc. They always come and pick up the equipment and take it to their shop.
